New Print Portal ("hum", "hamara") aapki privacy ko seriously leta hai. Ye policy batati hai ki hum kaunsa data lete hain, kyun lete hain aur usse kaise sambhaalte hain.

1. Hum kaunsa data lete hain

• •Account data: naam, mobile number, email address, password (encrypted form me).
• •Optional business data: shop naam, city, state, pincode, business type.
• •Transaction data: wallet recharge, order history, payment reference (UTR).
• •Technical data: IP address, browser type, login time — sirf security ke liye.
• •Support data: aapke bheje hue ticket aur messages.

2. Password ke baare me

Aapka password bcrypt se hash karke store hota hai. Iska matlab hai ki hum bhi aapka asli password nahi dekh sakte. Isliye password reset hi ek tareeka hai — hum kabhi password batayenge nahi.

3. Data ka use

• •Aapka account chalane aur services dene ke liye.
• •OTP, order update aur zaroori notifications bhejne ke liye.
• •Support dene aur problems solve karne ke liye.
• •Fraud aur misuse rokne ke liye.
• •Service behtar banane ke liye (aggregate statistics).

4. Hum kya NAHI karte

• •Aapka personal data kisi ko bechte nahi hain.
• •Marketing ke liye aapka number ya email kisi third party ko nahi dete.
• •Aapka password kabhi plain text me store ya email nahi karte.
• •Aapke documents ki copy apne server par nahi rakhte — jo tools browser me chalte hain, unki file kabhi upload hi nahi hoti.

5. Third party services

Kuch zaroori kaam ke liye hum bharose ke third-party services use karte hain:

• •Email delivery — OTP aur notification emails bhejne ke liye.
• •Payment gateways — payment process karne ke liye. Hum aapke card ya bank details store nahi karte.
• •Analytics — website traffic samajhne ke liye (agar enabled ho).

6. Cookies

Hum sirf zaroori cookies use karte hain — login session aur aapki theme (day/night) preference. Koi tracking ya advertising cookie nahi hai.

7. Data kitne din rakha jaata hai

Account active rehne tak aapka data rakha jaata hai. Account delete karwane par personal data hata diya jaata hai, sirf wo transaction records rakhe jaate hain jo legal/accounting ke liye zaroori hain.

8. Aapke rights

• •Apna data dekhne aur update karne ka right — dashboard > Profile se.
• •Account delete karwane ka right — support ticket ya WhatsApp se request kar dijiye.
• •Ye jaanne ka right ki aapka data kaise use ho raha hai.

9. Bachon ke liye

Ye ek B2B service hai. 18 saal se kam umar ke logon ke liye ye service nahi hai aur hum jaanbujh kar unka data collect nahi karte.

10. Policy me badlav

Zaroorat padne par ye policy update ho sakti hai. Bada badlav hone par registered members ko notification bhej diya jaayega.

Koi sawaal ho to contact kariye ya WhatsApp par message kar dijiye.